Frequently Asked Questions (FAQs)

WHAT SERVICES DOES ZEGENS PROVIDE?

Zegens provides full-service managed IT support 24×7 to its clients. Zegens also provides supplemental IT support to clients that already have a full IT staff. Other services Zegens provides are:
Web Development
Digital Marketing
Mobile App Development
Consulting Services
Support Services
Managed Services
Email Hosting, Setup & Design
Cloud email Solutions & Security
Onsite and Remote Support
Cloud Hosting
Cloud Backup
Hardware & Software Purchasing & Financing
Server & Software Migrations
Design & Implementation Solutions
Proactive Maintenance
System Documentation

DO YOU OFFER FREE IT ASSESSMENTS?

Yes, Zegens provides free IT assessments to businesses throughout the country. You may contact us to arrange one.

DOES ZEGENS PROVIDE SUPPORT AFTER OUR PROJECT IS COMPLETED?

Yes. Zegens is a full-service IT company and therefore provides not only project work, but follow-up maintenance, and ongoing support (onsite and remote).

I’M A START-UP, HOW CAN ZEGENS ASSIST ME WITH GETTING MY BUSINESS UP AND RUNNING?

Zegens assists lots of start-ups with selecting the right equipment and services for your business needs. Zegens will meet with you to discuss your business and requirements and then provide a proposal based on those needs as well as recommendations based on our industry experience. We will also provide estimated costs.

WE HAVE A FULL-TIME IT STAFF SO HOW CAN ZEGENS CONSULTANTS HELP OUR BUSINESS?

Zegens assists businesses with a full-time IT staff all the time. Organizations with a full-time IT staff don’t always have all the answers and look to Zegens for their experience and hands-on knowledge to assist them with running the network more efficiently and securely.